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ADMINISTRATIVE SUPERVISOR

BRONX, NY, US


The Administrative Supervisor is responsible for oversight of the administrative offices of the Substance Abuse Treatment Programs.  This position includes supervision and management of clerical staff, including hiring, firing, disciplinary actions and staffing analysis.  The position will also oversee personnel files for the Program's entire staff, including ensuring that all trainings, evaluations, certifications and other information are up-to-date.  The position will analyze and report on staff productivity and on clerical errors, to improve program performance and accuracy.   This position also responds to all legal requests for medical or other records from SATP.  In addition, this position will provide project coordination and any necessary support to the Program's Administrative Director, Deputy Director and all administrative office staff, to manage program activities and meet the goals and objectives of the Department.

 

Responsibilities:

  • Oversee administrative office operations in the Substance Abuse Treatment Program, as aligns with the mission of the Medical Center, Department and SATP. 
  • Provide supervision and management of clerical staff and program's driver, including hiring, firing, disciplinary actions and staffing analysis.   Monitor and oversee performance of program clerical staff in data entry, EMR accuracy and electronic billing
  • Manage orientation of all new program staff to SATP.  Create, assign, collect and track all orientation paperwork to ensure compliance.  Update orientation materials as needed to comply with regulatory requirements.  Train new staff in relevant policies and procedures.
  • Ensure compliance of all staff with accrediting agencies including NYS DOH, TJC, DEA, NYC DOHMH, CSAT and OASAS.  Coordinate and track completion of all required training and licensing information as required by state and federal regulations.
  • Manage and maintain staff training and maintain documentation.
  • Manage electronic schedules for managers at SATP as well as of unit driver. 
  • Respond to all legal requests for SATP medical records or other program information.  Coordinate with Legal Affairs as needed. 
  • Analyze and report staff productivity and clerical staff errors.
  • Create, maintain and track personnel files.  Work with HR as needed to ensure compliance.
  • Maintain employee sign-in sheets, vacation schedules and related documentation.  Prepare bi-weekly report of staff time required for preparation of payroll for review by supervisor.
  • Coordinate purchase orders and assist in monitoring departmental inventory of supplies and ordering, receiving and distributing of needed supplies within SATP.
  • Provide administrative support to SATP in alignment with the mission of the department and that of the medical center.
  • Provide support to clinic management and site directors as needed.
  • Remain familiar with the medical center and departmental processes, policies, procedures, and with all regulatory requirements, including Joint Commission, OASAS, DEA and DOH to ensure actions performed are compliant

 

Qualifications:

  • Bachelor's Degree required
  • 3 + years of work experience in similar role
  • Familiarity with Windows programs, particularly Microsoft Word and Excel.  Knowledge of Epic electronic medical record.  Data collection, input and validation.  Cycling deadlines.  Transcription and typing. 
  • Knowledge of customer relations skill and communication techniques required to interact effectively with patients.
  • Must demonstrate ability to communicate orally and in writing.

 

 

Department: Psychiatry and Behavioral Sciences Bargaining Unit: Non Union Campus: MOSES  Employment Status: Regular Full-Time Address: 2058 Jerome Avenue, Bronx
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 102906 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

#GDMV; N/A 


Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity