ADMINISTRATIVE SUPERVISOR
BRONX, NY, US
The ideal Administrative Supervisor candidate will:
- Coordinate and monitor the work assignments to ensure compliance to operational needs, and helps to maximize schedules
- Facilitate both Face to Face and video visits
- Manage and resolve patient issues and concerns via MyChart and CRM messaging
- Supervise 12 plus patient service representatives
- Monitor and support staff to ensure a positive work experience
- Candidate will have direct interaction with 23 plus physicians offering clerical support and addressing operational concerns
- Cross coverage of both pediatric and internal medicine departments across three floors of practice
- Facilitate daily practice flow to maintain efficiency and provider productivity
- Identify and reduce wasted time and as a direct result, increase the provider’s productivity
- Perform rounding of patient waiting area to be able to address patient issues and concerns, in a timely manner, enhancing patient satisfaction
Requirements:
- College degree (Bachelor's preferred) with 5 years progressive experience in clinical/medical office setting
- Experience working with Spread sheets and word processing
- Spanish Language is a plus
Department: School Health Program Bargaining Unit: Non Union Campus: MMG Employment Status: Regular Full-Time Address: 3380 Reservoir Oval, Bronx
Shift: Day Scheduled Hours: 8 AM-4:30 PM Req ID: 173718
Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
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