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This position is responsible for performing a variety of daily clerical functions that include but aren't limited to, contacting payer to confirm status that will determine next steps for the claim to adjudicate with a favorable outcome. Provide information to patients that can help with the uninsured portion of a claim.    


High School Diploma or GED is a must with college course work preferred, and experience in collection and/or insurance verification. Must be experienced in providing excellent customer service and problem escalation/resolution in high volume atmosphere. Candidates must have strong communication skills, both verbal and written, with excellent telephone communication. Must be able to work independently and get along with others. Must successfully pass pre-hire assessments; Math, grammar/vocabulary & customer service with a score of 80% or above.


Department: Health Service Receivables Bargaining Unit: 1199 Campus: FORDHAM Employment Status: Regular Full-Time Address: 1 Fordham Plaza, Bronx
Shift: Day Scheduled Hours: 7:30 AM-4 PM Req ID: 106383 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity