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Over the past forty years, Montefiore's Division of Substance Abuse has helped thousands of men and women enter recovery and re-join their families and communities. Through recovery, individuals are empowered to help find meaning in their lives and integrate back into their communities. The Manager Clinical Services will coordinate and assist in the daily management of a large Opioid Treatment Program.  The staff member must assist in ensuring the smooth operation of the programs in accordance with Federal, State and local regulatory standards.



  • Participate in the daily management of the Opioid Treatment Program with a census of > 1,200 patients
  • Review and address clinic staff on documentation that is due or overdue
  • Coordinate and review of all admissions, including intake paperwork, client assignments, etc.
  • Participate in the development, implementation and enforcement of clinical policies, protocols and programs for Opioid Treatment Program Staff
  • Assist in the review of weekly billing to ensure that all billable documentation is completed and treatment plans are in effect
  • In conjunction with Operations Manager, hire, supervise, evaluate and train counseling staff.   Assist with annual reviews
  • Assist in the monitoring of STARS reports, HERDS reporting and Lighthouse census management
  • Manage fiscal operations, including supervising accounting clerks, collecting payments, meeting with patients who are fiscally non-compliant and cashing out
  • Assist in the review and management of incidents, loitering, incident reports, and patient noncompliance to ensure that all clinical issues are addressed.  Meet with patients in IDCs and refer patients to Next Steps as appropriate, other higher level of care, or recommend for discharge
  • Assist in the management of Kronos and development of systems to collect, monitor and report required data to OASAS
  • Participate in clinic case conferences, counselor training, CQI Committee and leadership meetings
  • Assist in the management of facility issues and conduct required drills, clinic staffing (vacation, counselor of the day, community tours, toxicology testing, backup counselor schedule, phone coverage, Saturday coverage, group schedule)
  • Act as Operations Manager in his/her absence.  This occurs daily from 2:30pm-6:00pm as there are two shifts at Port Morris.  The first shift is 6:30am-2:30pm.  This shift is 10:00am-6:00pm



  • Masters in Social Work, Mental Health Counseling, or related field required
  • A minimum of 3 years working experience, working with marginalized populations preferred
  • Must be a Qualified Health Professional (QHP)
  • CASAC a plus
  • Knowledge of addiction treatment
  • Spanish speaking a plus
  • Must have experience in training and supervising staff, possess good interpersonal, communication and group facilitation skills
  • Must be creative and able to work well in a collaborative team environment.  Must be highly organized and able to work well independently
  • Must possess excellent decision-making skills, and an ability to manage multiple projects.
  • Must have experience with databases, including Excel


The hours of the position are 10:00 am – 6:00 pm Monday through Friday.


This is a 100% grant funded position.


Department: Psychiatry and Behavioral Sciences Bargaining Unit: Non Union Campus: MOSES  Employment Status: Regular Full-Time Address: 804 East 138th Street, Bronx
Shift: Day Scheduled Hours: 10 AM-6 PM Req ID: 165346 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity