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The Department of Psychiatry & Behavioral Sciences at Montefiore Medical Center is recognized as one of the best in the nation. It fuses together a unique blend of extraordinary physicians, a renowned clinical team, and exceptional educational and research resources to help patients cope with mental health disorders. We provide the highest quality care and the safest, most effective solutions to patients of all ages by integrating the latest advances in science and research into new treatment developments. The Outreach Specialist will screen new referrals to the clinic and assess their level of appropriateness for the mental health and MICA clinics. To ensure that all managed care patients are identified and dates of services are authorized.  



  • Perform diverse clerical and outreach activities for a community based health program or research project.
  • Schedule and coordinate meetings, conduct presentations, and participate in the preparation of grant proposals.
  • Coordinate all due dates and expiration dates are received authorizations
  • Determine which consumers need OTR updated for more visits and inform the clinician. Appropriateness of patient and level of care needed
  • Assure that all insured patients are registered for services and that the authorizations for the visit are valid for the time services are rendered
  • Inform therapist when patients need updated OTR. Review insurance logs monthly
  • Screen all calls
  • Maintain COPS log of high risk ensuring patients are given an appointment with the appropriate and required time
  • Correspond with hospitals/agencies regarding patient compliance



  • High School graduate and experience with Managed care required
  • Ability to operate automated office equipment and utilize PC based software for office applications including Care Cast, Mainframe
  • Bi-lingual English / Spanish is required


Department: Psychiatry and Behavioral Sciences Bargaining Unit: 1199 Campus: WAKEFIELD Employment Status: Regular Full-Time Address: 4401 Bronx Boulevard, Bronx
Shift: Day Scheduled Hours: 8 AM-4:30 PM Req ID: 103771 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity