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OUTREACH SPECIALIST

BRONX, NY, US


Over the past forty years, Montefiore's Division of Substance Abuse has helped thousands of men and women enter recovery and re-join their families and communities. Through recovery, individuals are empowered to help find meaning in their lives and integrate back into their communities. The Outreach Specialist will assist individuals enrolled in treatment at DoSA in engaging with their substance abuse treatment.  He or she will aid patients in the program with obtaining abstinence and complying with scheduled appointments, and will help patients engage and comply with their onsite and offsite primary care and psychiatric treatment.   The Outreach Specialist will aid in initial patient engagement, outreach efforts and accompanying of patients to appointments as needed.

 

Responsibilities:

  • Work closely with patients enrolled in DoSA, Next Steps and Project Rising to aid in engagement in treatment. This may include meeting with patients within the program, calling patients by phone, meeting with patients in the community, and accompanying patients to appointments.  Outreach patients who have stopped attending treatment at their last know residents
  • Actively listen to patients enrolled at DoSA, Next Steps and Project Rising and encourage them to communicate any concerns to appropriate staff on their treatment team.  Major issues will be escalated to supervisors
  • Document all patient contacts in the electronic medical record, including phone calls, onsite visits and offsite interactions
  • Meet with patients in emergency department to assist in engagement and referral to substance abuse treatment at DoSA, Next Steps and Project Rising
  • Assist individuals enrolled in treatment with referrals to needed services and connection to resources in the community
  • Describe the nature and purpose of services offered at DoSA, Next Steps and Project Rising  to patients interested in or enrolled in the program
  • Motivate patients enrolled at DoSA, Next Steps and Project Rising  to actively participate in their health and recovery
  • Collaborate with a multidisciplinary team in order to build and maintain positive working relationships with staff at DoSA, Next Steps and Project Rising
  • Provide emotional support and instrumental assistance to patients enrolled in treatment
  • Demonstrate ethical behavior and uphold standards
  • Other related responsibilities as assigned

 

Qualifications:

  • High School graduate required, Bachelor’s Degree preferred
  • Certified Recovery Peer Advocate (CRPA) or CRPA-eligible following completion of internship hours
  • Excellent oral, written and interpersonal communication skills. 
  • Ability to provide outreach to patients enrolled in program, find creative solutions to challenges, build motivation in patients using empirically supported strategies including motivational interviewing 
  • Familiarity with Microsoft Word and Excel

 

Department: Psychiatry and Behavioral Sciences Bargaining Unit: 1199 Campus: MOSES Employment Status: Regular Part-Time Address: 260 East 161st Street, Bronx
Shift: Day Scheduled Hours: 6:30 AM-2:30 PM Req ID: 109662 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

N/A 


Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity