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This position performs secretarial and routine administrative duties. Minimum 5 years front desk experience working in a dynamic doctor's office setting.   This position requires strong customer service skills; knowledge of medical or equally complex terminology. Prioritizes assignments and organize office functions to ensure effective operations.  Multitasking ability a must; experienced with handling a heavy volume of calls, responsible for greeting patients, complete and or update registration; schedule a heavy volume of appointments; actively collect co-pays and assist patients, nurses, doctors and all clinical personnel with clerical requests. Familiarity with insurances and pre-authorization process a plus.  Excellent phone etiquette a must.  Associate must be able to provide compassionate care to unique patient population. In-depth knowledge of HIPPA guidelines and policy procedures.  May lead and train clerical staff


High School diploma. 5 years of related work experience.  Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus. Ability to type 55 wpm. Bilingual preferred, insurance verification knowledge a plus, Epic and US BANK knowledge preferred.


Department: Oncology Bargaining Unit: 1199 Campus: EINSTEIN Employment Status: Temporary Full-Time Address: 1695 Eastchester Road, Bronx
Shift: Day Scheduled Hours: 8 AM-4:30 PM Req ID: 102700 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity