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This position performs secretarial and routine administrative duties. Prioritizes assignments and organizes office functions to ensure effective operations. Multitasking ability is a must, experienced with handling a heavy volume of calls. Responsible for greeting patients, complete and or update registration, and schedule a heavy volume of appointments. Actively collect co-pays and assist patients, nurses, doctors and clinical personnel with clerical requests. Associate must be able to provide compassionate care to unique patient population. In-dept knowledge of HIPPA guidelines and policy  procedures. May lead and train clerical staff. 


High School diploma. Minimum 5 years front desk experience working in a dynamic doctor's office setting. This position requires strong customer service skills, knowledge of medical or equally complex terminology. Familiarity with insurances and pre-authorizations process is a plus. Excellent phone etiquette a must. Ability to type 55wpm. Bilingual preferred.


Department: Oncology Bargaining Unit: 1199 Campus: EINSTEIN Employment Status: Regular Part-Time Address: 951 Brook Ave, Bronx
Shift: Day Scheduled Hours: 8:30 AM-4:30 PM Req ID: 103875 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity