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Please note: This is a Temporary position.  The Neurosurgery Senior Clerk serves as a patient advocate for patients during their physician office visit.  Provides the highest level of customer service to all visitors, patients and guests.  Performs complex clerical duties, such as counseling patient of their financial responsibility and reconciling cash collections. Greets patients at front desk, performs arrival and patient check out procedure. Collect’s co-pays/patient balances, posts payments and schedules follow up appointments in EPIC.  Prioritizes assignments and organizes functions to insure effective clerical procedures.


Education//skills required:

  • High school graduation or equivalent.
  • One year of clerical experience involving customer service or equivalent combination of training preferred.  
  • Training in PC based automated word processing systems, PC or mainframe based database management programs. 
  • Knowledge of medical terminology preferred.  Superb interpersonal and customer service skills required.
  • Knowledge of EPIC preferred.
  • Ability to type 45 WPM required
  • Bilingual Spanish required


Department: Neurosurgery Bargaining Unit: 1199 Campus: MOSES Employment Status: Temporary Full-Time Address: 3316 Rochambeau Ave, Bronx
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 110709 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity