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This position will provide assistance to patients to facilitate/schedule subspecialty appointments/referrals, entitlement, Medicaid application process, interact with families via telephone/in-person and record relevant progress notes, arrange transportation, follow-up on outreach activities to ensure compliance, provide compliance reports and other related duties as required. In addition, this position will provide overflow patient registration duties.  


The hours are as follows: Monday, Tuesday and Thursday from 9:30 am- pm, Wednesday from 10:30 am-7 pm and Friday from 9 am -5:30 pm. Note that this positon will require to provide coverage in all CPP Clinics.


High school diploma or GED required; Minimum of two (2) years related outreach/case management experience working in a community-based health center with high risk families.

Must know billing and third party insurance.

PC and computer database experience is required

Knowledge of EPIC and medical terminology is preferred. 


Bilingual (English/Spanish) required.


Note this is a grant funded position.


Department: Pediatrics Bargaining Unit: 1199 Campus: CHAM Employment Status: Regular Full-Time Address: 871 Prospect Avenue, Bronx
Shift: Day Scheduled Hours: 9 AM-5:30 PM Req ID: 106825 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity