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Assist physicians with communication with patients who have urgent questions/concerns, laboratory test follow up, imaging test follow up and follow up with patients being treated for certain conditions such as abnormal uterine bleeding to see how they are, their adherence to treatment, or need to come in for appointment with MD or go to ED.  To follow up on patients who have not kept appointments and re-schedule them.  Assist MD and staff with prior authorizations (for our growing gender care and eating disorder programs, as well as for oral contraceptive pills that are increasing requiring this). Assist administrative staff with prior authorizations (diagnosis codes, provide medical information). Assist with maximizing practice schedules-create a wait list and contact patients if no show and facilitate conversion to video visit if short notice. If patient cancels, can pull patient off wait list for in person or video visit. 




New York State RN License

BSN Degree preferred

Basic Life Support Training

Infection Control Training

Effective English communication skills

Ability to use basic data entry and retrieval systems



Department: Pediatrics Bargaining Unit: NYSNA Campus: CHAM  Employment Status: Regular Full-Time Address: 111 East 210th Street, BronxShift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 198842 


Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity