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The Technical Trainer provides in-person and virtual training to support Montefiore's campus-specific and system-wide initiatives. This includes training to support the roll-out of new software applications  and upgrades to existing applications, software application training of new employees, and ongoing performance support for end users. Assignments will include role-based training on Infor Cloud ERP (Enterprise Resource Planning) software for business units including but not limited to Finance and Supply Chain, Human Resources, Enterprise Asset Management, and Talent Management. The Technical Trainer is responsible for monitoring the quality and effectiveness of the training provided through analysis of learner assessments and course evaluation data, and for working with instructional designers to incorporate revisions for continuous improvement.




Bachelor's degree preferred.
- 3+ years in a technical training role with demonstrated adult learning and curriculum design/improvement experience
- Experience facilitating classroom-based and virtual instructor-led trainings
- Experience communicating with technical and non-technical stakeholders at different levels
- Experience with a major ERP system or other enterprise-wide technical application preferred.
- Excellent written and verbal communication skills with attention to detail.
- Excellent organizational skills.
- Solid project management experience. Ability to manage multiple projects simultaneously; ability to set and  meet project deadlines
- Ability to work with internal clients in a consulting capacity. 



Department: Administration Bargaining Unit: Non Union Campus: ELMSFORD  Employment Status: Regular Full-Time Address: 555 Taxter Road, Elmsford
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 158903 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: White Plains
Nearest Secondary Market: New York City