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* APPLICATION ANALYST - EPIC CADENCE - 8524

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Date: Jan 12, 2019

Location: YONKERS, NY, US

Company: Montefiore Medical Center

The Epic CADENCE Application Analyst utilizes his/her extensive knowledge of the client’s clinical or business requirements, application capabilities, and his/her technical skills to implement and support applications. The Application Analyst is responsible for the implementation of new applications, upgrades, and modifications to existing systems and assisting in the coordination of these efforts. The Application Analyst is also responsible for the application configuration, go-live support, and on-going client support. He/she works on multiple projects concurrently. The Application Analyst provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.

 

RESPONSIBILITIES:

 

  • Epic Cadence Certification required.
  • Epic Welcome Certification preferred.
  • The Application Analyst will Install new applications, new components, and upgrade existing applications. Configure application settings and validate configurations performed by Application Analysts.
  • Define go-live and rollout support schedule. Assist in the coordination of field support activities. Provide go-live and rollout support.
  • Support users on new applications, modules, and functionality.
  • Oversee analysis of necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification.
  • Provide application troubleshooting support for the application(s).
  • Resolve critical issues independently as necessary. Forward issues to the correct group for remediation, or elevate it to the vendor if required.
  • Determine how a new system, upgrade, or new component can best meet the needs of the users: 
  • Analyze business/clinical needs and requirements.
  • Interpret end-user requirements, by fully discussing potential options, and help the client move towards the optimal solution.
  • Utilize knowledge of the system to reveal potential issues related to user requests.
  • Evaluate the operational workflow that is applied to the system.
  • Create system specifications from user requirements.
  • Create test plans and test new systems, version upgrades, and any system modifications.
  • Document all outcomes of testing. Review Application Analyst’s test plans and documented outcomes for consistency and thoroughness.
  • Design database queries and create reports utilizing a report-writing tool.
  • Application implementation, troubleshooting, and support.

 

REQUIREMENTS:

  • Epic Cadence Certification required.
  • Epic Welcome Certification preferred.
  • Epic application implementation, troubleshooting, testing, and support experience preferred.
  • Strong desktop skills including Word, Excel, PowerPoint, Visio.
  • Knowledge of front-desk and scheduling business areas.
  • Programming or other technical skills beneficial.
  • Experience dealing with end users and vendors.
  • Strong analytical and problem-solving abilities.
  • Strong communication, interpersonal and rapport-building skills.
  • Strong presentation skills.

 

EDUCATION:

 

Bachelors Degree OR RELATIVE WORK EXPERIENCE

 

Analyzes complex business or clinical problems to be solved with automated systems. Prepares detailed requirements specifications and provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements. Performs work activities within each phase of the project lifecycle.

 

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 94439 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

LI-KK1-REDIRECT; SF-DICE-MIT 


Nearest Major Market: Yonkers
Nearest Secondary Market: New York City