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Montefiore employs 40,000+ individuals including our IT division with 900 employees focused on improving patient care through information technology. Our elite Epic team is dedicated to implementing and supporting Epic to align with user groups’ specific requirements and preferences. This team implemented Epic fully 6 months ahead of schedule in 2016 and has been working recently on numerous initiatives including implementing Epic for our newer member hospitals.


None of the work done by the health system would be possible without the efforts of our Epic Revenue Cycle teams, which provide business users including Health System Receivables/Patient Accounts and Revenue Cycle Operations across the enterprise with the software and tools they need to work effectively, and to ensure Montefiore’s compliance with New York State’s complex regulations. We are seeking a Director to lead our IT efforts for this department.


The Director oversees IT departmental operations, ensuring that teams are working effectively to contribute to the organization’s strategic goals. The Director oversees the management of the operational and fiscal activities of his/her department and establishes policies, standards, and practices. The Director oversees and provides guidance for his/her direct reports ensuring their efforts are aligned organization’s goals. The Director establishes and communicates the short and long-term objectives of the department to the executive team, peers, and team members. The Director ensures the delivery of outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.


The Director works closely with the health system revenue cycle operations teams for hospital and professional billing to ensure the organizations objectives are met. The Director will meet regularly with senior leadership of multiple revenue cycle departments to provide status updates and collaborate on solutions.


Interested candidates must live within commuting distance of Yonkers, NY. We do not pay for relocation or travel expenses. NY State law requires our employees to be vaccinated, including for COVID-19.


Responsibilities include:


  • Establishing operational strategies:
    • Establish high-level objectives for the department and oversee the cascading of those objectives to managers and their reports.  Balance the short-term operational needs with long-term strategic goals. Ensure operational strategies are in line with the organization’s goals including service quality initiatives.
    • Review and approve policies and procedures for the department.
    • Provide guidance to team by communicating vision, strategies, and objectives to line management.
    • Monitor mission critical issues.
  • Directing resource operations:
    • Oversee activities of Assistant Director(s) and other direct reports.
    • Ensure that the resource management function is achieving its goal to balance client project needs and the development needs of employees.
    • Establish performance management and professional development as a priority and ensure that managers and staff are working together on development goals.
    • Oversee the direction of cross-functional teams assigned to projects and services.
    • Responsible for hiring and staffing decisions of direct reports and key positions within the department. Oversee and approve hiring and staffing decisions for the department.
  • Preparing and managing department budgets.
  • Managing to defined business practices, processes, and procedures. 
  • Participating in business development and client management.
    • Senior level interface between stakeholders and Montefiore IT. Ensure the highest level of customer service and maintain an open line of communication.
    • Collaborate with Client Executives in the management of customer relations.
    • Supply oversight and accountability on product and service delivery.
    • Plan for future growth and capabilities.
  • Collaborating with other department directors, company executives, and key stakeholders, for the coordination and alignment of objectives and functions across multiple functional areas and on corporate-wide workflow and process improvement.
  • Performing other related duties as required.


Requirements include:


  • In-depth knowledge of hospital and professional billing processes and workflows in an enterprise health care environment
  • Comprehensive knowledge of NY State and federal billing regulations
  • Experience working with Epic Resolute Billing
  • Experience with other  revenue cycle solutions available that can enhance Patient Financial Services processes.
  • Skilled in understanding stakeholders’ priorities and translating those to actionable tasks for IT teams
  • Experience estimating work effort related to requests
  • Experience communicating with senior/executive leadership
  • Experience managing managers
  • Demonstrated ability to work effectively in a fast-paced enterprise environment with multiple competing/rapidly changing priorities




  • Knowledge of GL mapping
  • Familiarity with claims submission requirements
  • Familiarity with  X.12 ansi code related to industry HIPAA requirements
  • Familiarity with the Cerner Eagle billing system





Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 209482 Salary Range/Pay Rate: $215,000.00  $215,000.00    


For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.


To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here 


Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City