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The Credentialed Trainer works with the Epic Training Manager and the Instructional Design team to deliver training program material to an audience for a specific Epic application(s). This position will manage and teach instructor-led and technology delivered courses in a classroom environment and will work with Instructional Designers to refine and update course content as required. The Credentialed Trainer will follow a systematic delivery process for effective and efficient learning and will work closely with staff to incorporate best practices in delivering technology-enhanced and blended courses. In addition to the content itself, the Credentialed Trainer will also assist with developing appropriate program evaluation tools in order to assess the effectiveness of each training module. The Credentialed Trainer provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.




  • The Credentialed Trainer will deliver training material in a classroom environment to associates with material relevant to the application(s).
  • Assist with the design and development of training program(s) including selecting appropriate delivery methods and sources of content.
  • Utilize, test, and maintain the training environment.
  • Assist in updating and maintenance of all training materials.
  • Maintain policy and procedure documentation.
  • Maintain training curriculum and deliver ongoing training post-live.
  • Performs other related duties as required.



  • General proficiency in Microsoft Word, Excel, and PowerPoint. Visio skills desired
  • Experience in adult education
  • Experience communicating technical information to a variety of audiences
  • Demonstrated competency in areas of interpersonal skills, writing skills, effective communication, facilitation, coaching, organization skills, and presentation skills
  • Clinical/operational experience preferred



  • Bachelor’s degree or equivalent experience
  • Credentialed Trainers will attend a six week credentialing course onsite. And, will be required to pass a credentialing test and board exam prior to training.






The main focus of this position is to impart the Epic classroom instruction required for all Montefiore associates to meet their daily employment responsibilities and requirements; principally Associates utilizing the Telemedicine feature. The position is critical to End User education & the MIT Epic Training Department. This position will allow the team to continue meeting the demands of Associate Epic education, new or existing, and to support patient care. 


Delivers training programs to staff for a specific Epic application(s).Assists with the design and development of training programs and theupdating and maintenance of all training program materials.


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Blvd, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 103456 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City