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The Instructional Designer works with the Epic Training Manager and the application team to develop the training program for a specific Epic application(s). This position will design and develop instructor-led and technology delivered courses using content developmental tools and will work with subject matter experts to refine course content based on work flow analysis. The Instructional Designer will implement and follow a systematic design process for effective and efficient learning and will work closely with staff to integrate best practices in developing technology-enhanced and blended courses. In addition to the content itself, the role will also deliver training and assist with developing appropriate program evaluation tools in order to assess the effectiveness of each training module. The Instructional Designer provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.



  • Supports 9 Dentals departments and approximately 25 school health sites. 
  • Maintenance and Support - Epic Upgrades, Optimization and Customizations.
  • Master both an Epic application and the organization's specific workflow relevant to the application(s).
  • Develop and deliver the training program for their respective application(s)
  • Plan the design and development of training program(s) including selecting appropriate delivery methods and sources of content.
  • Build, test, and maintain the training environment.
  • Create and maintain all training materials.
  • Train and credential additional classroom trainers from within the organization to assist with end-user training.
  • Maintain policy and procedure documentation.
  • Maintain training curriculum, the training environment, and deliver ongoing training post-live.
  • Performs other related duties as required.


Designs, delivers and evaluates the training programs for a specific Epic application(s). Develops and maintains all training materials.


EDUCATION:  Bachelors or Relevant Experience

Epic Credentialing


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 195066 


Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City