Share this Job








EPIC Certification in WILLOW module(s) is required.


The Instructional Designer works with Epic Train Manager and the application team to develop the training program for a specific Epic application(s).  This position will design and develop instructor-led and technology delivered courses using content developmental tools and will work with subject matter experience to refine course content based on workflow analysis.  The Instructional Designer will implementation and follow a systematic design process for effective and efficient learning and will work closely with staff to integrate best practices in developing technology-enhanced and blended courses.  In addition to the content itself, the role will also deliver training and assist with developing appropriate program evaluation tools in order to assess the effectiveness of each training module.  The Instructional Designer provides outstanding client service and contributes to the organization mission of utilizing information technology to improve patient care.



  • Master both an Epic application and the organization’s specific workflow relevant to the application(s).
  • Develop and deliver the training program for their respective application(s)
  • Plan the design and development of training program(s) including selecting appropriate delivery methods and sources of content.
  • Build, test, and maintain the training environment.
  • Create and maintain all training materials.
  • Train and credential additional classroom trainers from within the organization to assist with end-user training.
  • Maintain policy and procedure documentation.
  • Maintain training curriculum, the training environment, and deliver ongoing training post-live.
  • Performs other related duties as required.



  • EPIC Willow Certification
  • Instructional Designers are required to obtain certifications in Curriculum Development and Training Environment Build.
  • Optional but encouraged badges include Autograder and eLearning badges.
  • Proficiency in Microsoft Word, Excel and PowerPoint.
  • Experience in adult education.
  • Detailed understanding of workflows and system configuration.
  • Experience communicating technical information to a variety of audiences
  • Demonstrated competency in areas of interpersonal skills, writing skills, effective communication, facilitation, coaching, organization skills, and presentation skills.
  • Clinical/operational experience
  • Meeting all requirements for EPIC Certification is a condition of employment



Bachelor’s degree or equivalent relevant experience.


Designs deliver and evaluates the training programs for a specific Epic application(s). Develops and maintains all training materials.


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Blvd, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 103482 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity