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TEAM LEAD / PROJECT COORDINATOR EPIC TRAINING & EDUCATION - 5726

YONKERS, NY, US


The Team Lead /Project Coordinator works in a hands-on role, in addition to providing support and guidance to a team. The Team Lead stays abreast of technological or business trends in the industry and provides business and technical expertise to team members. The Team Lead works closely with the manager to provide guidance to a team and may also function as a Project Manager/Coordinator and, will provide outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care. in day-to-day execution of advanced level technical activities.

RESPONSIBILITIES INLUDE:

  • Participate in day-to-day execution of advanced level technical activities
  • In conjunction with the manager, provide direction to a small team.
    • Oversee assignments and the work of team members.
    • Participate in planning the work, delegating effectively and following up with staff, to provide support and guidance.
    • Participate in identifying training needs for team members.
  • Assist Project Manager or Manager with project planning.
    • Participate in developing program priorities, resource requirements, project scope, and objectives.
    • Identify, analyze, and communicate risks and issues to project management.
  • Provide high-level customer support and service. Mitigate escalations of client incidents and issues.
    • Resolve issues through analysis and troubleshooting, vendor consultation, and utilizing other technical teams.
  • Identify highly complex, non-routine issues and recommends corrective action. Develop solutions for new system requirements. Provide expertise on design and planning, and ensure that appropriate technical designs are implemented.
    • Provide design review and/or code review, for efficiency and adherence to standards.
  • Assess issues and provide enhancements to existing systems. Proactively analyze systems to identify potential issues and identify solutions
  • Maintain a high level of technical expertise and business knowledge.
  • Supply technical expertise and business systems guidance to manager and team.
    • Assist in defining problems and objectives, describing the requirements, determining costs and benefits. Define technical issues as they relate to the business and the operational feasibility of the system.
    • Ensure that requirements are benchmarked against vendor offerings to facilitate solutions to business or operational problems.
  • Performs other related duties as required.

 

PREFERRED REQUIREMENTS:

  • Prior Epic Training or Epic Project Coordination 
  • Learning Management System Experience
  • Advanced level experience in healthcare hospital field 
  • Advanced level experience Excel and Reporting
  • Epic Certification in eLearning Development will be required

 

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Blvd, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 194881 

 

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

LI-KK1-REDIRECT; SF-DICE-MIT 


Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity

 

 

 


Nearest Major Market: Yonkers
Nearest Secondary Market: New York City