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PERFORMANCE IMPROVEMENT COACH

YONKERS, NY, US


This position is responsible supporting quality and performance improvement activities and efforts throughout the Montefiore Medical Group (MMG) network of 21 primary and specialty care locations in the Bronx and Westchester County.  

Reporting to the Director, Quality and Performance Improvement, the PI Transformation Coach will:

  • Work closely with the Quality Improvement and Informatics (QI&I) team to disseminate and educate colleagues regarding multiple MMG-wide and site-specific quality dashboards and scorecards and performance improvement activities throughout MMG.    
  • Coach and mentor MMG Site-based and MMG-wide teams in undertaking process and performance improvement work from project scoping and design, execution/implementation and measurement.  
  • Must be knowledgeable in a range of performance improvement methodologies, including but not limited to Lean-Six Sigma, the IHI Model for Improvement, Change Management (ADKAR) and implementation science.
  • Ability to effectively work and collaborate with MMG clinical and administrative colleagues, alike. 
  • Possess strong communication skills, demonstrated analytical and problem-solving skills, and outstanding time management and organizational skills are required.  

Requirements:

  • At least 3-5 years healthcare experience working both in administrative and service delivery settings preferred
  • Demonstrated experience with leading/participating in healthcare PI initiatives
  • Bachelor’s in healthcare | master’s preferred

 

 

Department: Administration Bargaining Unit: Non Union Campus: MMG  Employment Status: Regular Full-Time Address: 200 Corporate Boulevard S, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 116124 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

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Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity