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Date: Jan 11, 2019

Location: YONKERS, NY, US

Company: Montefiore Medical Center

The Product Manager-Health Information Management/Document Imaging will play a key role in coordination between business sponsors and Montefiore Information Technology.  The incumbent will be involved with: IT application maintenance, upgrades and end user support specifically for enterprise document imaging; support activities related to Epic HIM and related  modules, e-Signature and Epic/Document Imaging Business Office and related modules; implementation of new workflows and other HIM/Business Office features and functionality.    

The Product Manager will be involved with the implementation and support of Computer Assisted Coding (CAC) and related activities for Clinical Documentation Improvement (CDI). The Product Manager will assist in the planning and staging of Business Continuity related activities for the supported products and will collaborate with other MIT teams to ensure projects are accurate, complete, and successful. 



  • Product Management – Provide high-level input on product design and optimization; provide expert guidance to the team on enterprise document scanning solutions; manage product requests, review requirements and specifications, and work closely with technical teams and end-users to assure high quality.
  • Staff Management – Manage assigned resources; Demonstrate effective internal communication and task delegation while providing support and guidance; mentor and identify training needs for team members, ensuring professional development and superior technical expertise.
  • Client/Stakeholder Management – Understand customer requirements and impact of system issues; meet with clients regularly and establishes priorities by working with clients and end-users; Works closely with the team to deliver high-quality customer support.
  • Issue Management – Control and manage production system issues:  triage issues; conduct detailed impact analysis, root cause analysis, and downstream effects of modifications; implement code fixes, one-time scripts, and data cleanup.  Determine most effective way to operationalize fixes.
  • Project Management – Control and manage projects with successful end results including all project phases/tasks as applicable to the project size; coordinate with project managers responsible for implementation as well as other product managers involved in multi-disciplinary efforts.



  • Bachelor’s Degree or equivalent experience.
  • Previous staff management experience. Experience with employee selection, performance management and delegation. Experience with motivating and rewarding others.
  • Epic Certification desired (HIM Preferred and will consider other Epic Certifications).
  • Healthcare Industry experience specifically in HIM and/or document imaging.
  • Knowledge of healthcare operations.
  • Overall understanding of application system development lifecycle.
  • Demonstrated experience with technical documentation.
  • Microsoft Certification preferred.
  • Strong Microsoft Office skills including Word, Excel, and PowerPoint.
  • Strong analytical and problem-solving skills.
  • Highly professional written and verbal communication skills.


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 97817 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



Nearest Major Market: Yonkers
Nearest Secondary Market: New York City