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Montefiore IT has the team, technology, and tools to take your career to a new level. Our EPIC team at MIT is recognized as an elite team in the industry helping blaze new trails and exceeding expectations. We offer top-tier benefits in PTO, 403b, and remote working conditions.

In this role you will be Managing a small team of topnotch HIM Analysts and Senior Analysts.

Montefiore, the University Hospital for Albert Einstein College of Medicine, is one of healthcare’s most wired hospitals, widely recognized by the Hospitals & Health Networks' 15th annual Most Wired Survey for our adoption of technology to support clinical care and patient safety and privacy, infrastructure, business and administrative management, and the continuum of care.

Our experts deploy new technologies, define new business processes and provide stakeholders across the institution with the resources needed to meet their most difficult challenges. As a Montefiore IT employee, you’ll have ample opportunities to transform patient care, improve health outcomes and gain insight into the technical workings of one of the nation’s top academic medical centers.


The Epic HIM Product Manager

The Product Manager is responsible for the design and delivery of the integrated, cross-app Epic workflows and ensuring that the product meets the needs of the client. The Product Manager develops project work plans, work breakdown structures and schedules and ensures projects are consistent with the overall customer objectives and strategic plans. The Epic Product Manager provides expert knowledge of the business or clinical function being supported and provides perspective on common challenges and strategies for success. The Product Manager motivates, guides, and leads an implementation team.

  • Product Management – Subject matter expert for the implementation of a new care management solution; provide high-level input on product design and optimization; provide expert guidance to the team on care management solutions; manage product requests, review requirements and specifications, and work closely with technical teams and end-users to assure high quality; determines the viability of integrating requests for changes with the complete list of customer requests
  • Staff Management – Manage assigned resources; Demonstrate effective internal communication and task delegation while providing support and guidance; mentor and identify training needs for team members, ensuring professional development and superior technical expertise
  • Client/Stakeholder Management – Understand customer requirements and impact of system issues; meet with clients regularly and establishes priorities by working with clients and end-users; Works closely with the team to deliver high-quality customer support
  • Issue Management – Control and manage production system issues:  triage issues; conduct detailed impact analysis, root cause analysis, and downstream effects of modifications; implement code fixes, one-time scripts, and data cleanup.  Determine most effective way to operationalize fixes
  • Project Management – Control and manage projects with an end result orientation, including all project phases/tasks as applicable to the project size; Coordinate with project managers responsible for implementation as well as other product managers involved in multi-disciplinary efforts.



  • Minimum 5 years of clinical technology experience in this area of expertise
  • Minimum 2 years of experience managing direct reports including employee selection, performance management, delegation, and motivating and rewarding others
  • EPIC HIM Certification is required – may consider other Patent Access module such as Grand Central or Cadence. (*if candidate does not have HIM certification upon hire, this will be required within 3 months of start date)
  • The Product Manager must attend Epic training and meet and maintain the requirements for on-going certification


  • Overall understanding of the application systems development lifecycle
  • Extensive knowledge of the interdependencies of technology such as server management and working with external data sources
  • Strong Microsoft Office skills including Word, Excel, and PowerPoint
  • Demonstrative understanding of technical documentation
  • Strong analytical and problem-solving skills
  • Highly professional written and verbal communication skills
  • Strong knowledge of clinical workflows
  • Excellent critical thinking skills
  • Ability to communicate effectively with people at all levels in the organization
  • Ability to motivate team members
  • Ability to match team member skills to team responsibilities
  • Technical Documentation




Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 4 Executive Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 208661 Salary Range/Pay Rate: $106,012.50  $141,350.00    


For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.


To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here 


Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City