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SENIOR APPLICATION ANALYST-EPIC BEAKER - 7044

YONKERS, NY, US


We are seeking an EPIC Beaker Senior Application Analyst to join our Laboratory Information Systems (LIS) team.

 

Responsibilities:

  • Define go-live and rollout support schedule. Assist in the coordination of field support activities. Provide go-live and rollout support. Support users on new applications, modules, and functionality.
  • Oversee analysis of application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification.
  • Provide advanced application troubleshooting support for the application(s). Resolve critical issues. Review Application Analysts’ resolutions and solutions for accuracy and completeness.
  • Determine how a new system, upgrade, or new component can best meet the needs of the users.
    • Analyze business/clinical needs and requirements.
    • Interpret end user requirements, discuss potential options, and help client move towards optimal solution.
    • Reveal potential issues related to user requests.
    • Evaluate the operational workflow that is applied to the system.
    • Create system specifications from user requirements.
  • Create test plans and test new systems, version upgrades, and any system modifications. Document all outcomes of testing. Review Application Analyst’s test plans and documented outcomes for consistency and thoroughness.
  • Design database queries and create reports utilizing a report-writing tool.
  • Proactively monitor the application(s) and recommend improvements.  
  • Write and maintain accurate and current documentation. Maintain training materials and disseminate materials to users. Review documentation and training materials prepared by Application Analysts.
  • Act as a liaison to the vendor for Montefiore IT or the client.
    • Manage vendor communications needed for support, issue resolution and escalation.
    • Coordinate vendor activities including hardware or software installation.
  • Provide assistance to Application Analysts and other team members as necessary. Encourage, assist, and foster development of co-workers skills and proficiency.
  • Developing working relationships with clients. Work with clients to develop improvements.
  • Meet with or speak with users regularly to discuss open requests, current needs, and any outstanding issues. Act as the interface between the client (departmental users) and Montefiore IT departments.
  • Provide 24 x 7 on-call coverage for user support on a rotating basis.
  • Commute throughout all facilities within the Montefiore Medical Center hospitals and other Montefiore IT clients, as needed.
  • Performs other related duties as required.

 

Required:

  • Bachelor’s degree in Computer Science, Medical Technologist, Health Informatics or a related field. Experience will be considered in place of a degree
  • 5+ years of related clinical or business experience
  • EPIC Beaker CP certification is required
  • EPIC Beaker AP certification is required
  • LIS application experience is required – will consider significant lab experience as a user and we will test for technical abilities
  • Experience with LIS and/or the pathology industry, including clinical laboratories, microbiology, surgical pathology, cytology, and Blood Bank
  • Strong technical skills including Windows, UNIX
  • Strong experience in documenting workflows, and providing various solutions to meet user needs.
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills with customers, vendors, peers and management
  • Strong problem solving and analytical skills
  • Ability to work independently with minimal supervision and work well on team
  • Excellent follow up skills, documentation skills and organizational skills
  • Must be adaptable in a rapidly changing environment with competing priorities
  • Rotational commuting to Montefiore locations, as needed
  • MEETING ALL REQUIREMENTS FOR EPIC CERTIFICATION IS A CONDITION OF EMPLOYMENT

 

Desired:

  • Instument interface knowledge
  • Prioe experience with Data Innovations (DI)
  • Prior experience with full life cycle application/system implementations, troubleshooting, testing, and support
  • Understanding of HL7 and other health related standards
  • MT, PA or clinical experience is a plus

 

Montefiore Medical Center has redefined healthcare. Through our multidisciplinary approach, we are able to provide access to a wide variety of medical specialties for a full range of clinical services, ensuring seamless, coordinated care for our patients. This unique team approach infuses camaraderie among physicians, nurses and other specialty care providers. Our EMR platform, Epic, supports our collaborative, team-oriented environment, which has contributed to our becoming one of the nation's premier healthcare systems. Our elite Epic team takes pride in having completed our initial Epic implementation fully half a year ahead of schedule. 

 

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 121406 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

LI-MF1-REDIRECT; SF-DICE-MIT 


Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity