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SENIOR MANAGER IT SYSTEMS MIT

YONKERS, NY, US


Your work as a Senior Manager in Montefiore’s IT Department can contribute to improving patient care, optimizing health outcomes, and ultimately saving lives!

 

Montefiore’s IT Department offers an exciting, fast-paced environment in which dedication and innovation are rewarded and where individuals can make a difference in the lives of patients. We are comprised of 800+ employees working together in our mission to improve the quality of healthcare through advanced IT solutions.

 

We are seeking a Senior Manager, IT Systems to be responsible for managing Information Technology professionals focused on low voltage fiber and copper, HVAC, and electrical work from an IT perspective.

 

Responsibilities include:

  • Manage multiple teams of Information Technology professionals.
  • Plan the work, delegate effectively and follow up with staff, providing support and guidance.
  • Evaluate the team and its members’ level of performance, to provide performance management and establish the delivery of top tier services.
  • Mentor and identify training needs for team members, ensuring professional development and superior technical expertise.
  • Responsible for resource allocation, managing assignments, and overseeing the work performed by the team.
  • Oversee and manage projects ranging in size, complexity, and scope.
  • Create schedules, assignments, priorities and direction to the team members and vendor personnel.
  • Develop work and cost estimates, program priorities, resource requirements, project scope, and objectives.
  • Serve as a liaison to the business units and end-users. Work with client managers to supply proposals and solutions that meet the client’s specific needs.
  • Provide documentation and communication to peers, subordinates, and senior management for status, coordination, objectives, and performance.
  • Responsible for system documentation and coordinating the dissemination of it to stakeholders.
  • Manage vendor relationships and work.
  • Mitigate escalations of client incidents and issues. Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution.
  • Remain abreast on and evaluate the need for new technologies.

 

Requirements include:

  • Experience managing IT professionals in a corporate enterprise including performance management
  • Experience managing vendors:
  • Cisco, Juniper TAC and Engineering
  • Budgets, SLAs, OLAs
  • Circuit providers, Crown Castle, Lightpath, Ciena
  • Electrical, HVAC, others
  • Strong knowledge of Incident Management
  • Knowledge of Cisco and Aruba tools
  • Knowledge of network cable, HVAC, and electrical infrastructure in an enterprise IT environment
  • Implementation and deployment experience
  • Experience with metrics and reporting with a tool such as Remedy or Service Manager
  • Excellent communications and presentation skills

 

Desired:

  • ITIL certification
  • Cisco certifications
  • RCDD certification

 

 

 

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 165504 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

SF-DICE-MIT; LI-SC1-REDIRECT 


Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity