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Montefiore Medical Center has redefined healthcare. Through our multidisciplinary approach, we are able to provide access to a wide variety of medical specialties for a full range of clinical services, ensuring seamless, coordinated care for our patients. This unique team approach infuses camaraderie among physicians, nurses and other specialty care providers. Our EMR platform, Epic, supports our collaborative, team-oriented environment, which has contributed to our becoming one of the nation's premier healthcare systems. Our elite Epic team takes pride in having completed our initial Epic implementation fully half a year ahead of schedule. 


We are excited to announce that we are implementing Epic EHR for clinical and patient financial activity as well as consolidating ancillary core systems at Montefiore New Rochelle Hospital, Montefiore Mount Vernon Hospital, White Plains Hospital, Montefiore Nyack Hospital, Burke Rehabilitation Hospital, and Montefiore St. Luke’s Hospital. This project supports Montefiore Health System’s strategic initiative to more closely integrate members and provide more advanced and better-coordinated care to patients in the region.


As part of this expansion, our Epic Services team is seeking a Senior Systems Engineer to build, support, and monitor systems. The Senior System Engineer is responsible for daily administration duties of systems including but, not limited to account maintenance, performance management, error resolution, back-ups, and restores. The Senior Systems Engineer provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.



  • Participate in projects and engineer new systems
    • Expand, migrate, and upgrade systems
    • Build new systems from design specifications
    • Provide design input for creation of new systems
  • Provide administration for servers
    • Install operating systems software and utilities on servers
    • Monitor system logs and error logs
    • Upkeep core and subsystems, including implementing patches, updates and major releases
    • Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system
  • Monitor performance of critical servers and applications. Manage the load configuration and make recommendations for purchase or upgrade of hardware as well as the tuning of software
  • Responsible for capacity planning and determining the addition of new servers and provisioning of additional storage as needed
  • Write code/scripts in administrative languages for maintenance, automation, issue resolution, and alerts
  • Provide support for installation of new applications
  • Coordinate with other teams on the maintenance and integrity of system interfaces
  • Create and maintain system documentation for specifications, designs, procedures, and logs
  • Document all processes, system changes/fixes, and issues
  • Provide support, 24x7, for system related issues and provide resolutions to escalated issues and resolve them or escalate them further
  • Build and support directory services, desktop/mobile email, and/or network operating systems in an internet protocol environment
  • Administer Databases
    • Perform database tuning
    • Maintain, support, and test the database for optimal functioning
    • Maintain current information with file and data changes and manage data backups
  • Responsible for the administration and support duties of the applications’ software running on the servers
    • Implement and upgrade software
    • Troubleshoot application issues
    • Support data Interface software and hardware
  • Build and maintain system interfaces
  • Build and implement high availability solutions



  • Strong knowledge of building VMware ESXi hosts, deploying and configuring virtual machines
  • Knowledge of VM replication SRM across geographical locations
  • Knowledge of Epic EHR beneficial
  • Strong desktop skills including Word, Excel, PowerPoint, and Visio
  • Strong knowledge of Cisco UCS blade servers
  • Strong knowledge of Windows Server Operating System
  • Strong analytical and problem-solving abilities
  • Strong communication, interpersonal, and rapport-building skills
  • Experience with system automation and orchestration
  • Experience with creating and documenting standard operating procedures
  • System implementation, troubleshooting, testing, and support experience
  • Full life cycle of implementation with go-live support
  • Experience building, integrating, and upgrading new systems in an enterprise IT environment
  • Programming or other technical skills beneficial
  • Experience interacting with end users
  • Experience with user and vendor interaction
  • *VMWare certification preferred
  • *Microsoft certification preferred


EDUCATION:  Bachelor's degree OR Relative Work Experience


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 120381 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City