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The 3M CAC CDI Team Lead works in a hands-on role in addition to providing guidance to a team. The Team Lead stays abreast of technological or business trends in the industry and provides business and technical expertise to team members. The Team Lead works closely with the manager to provide guidance to a team and may also function as a Project Manager. The Team Lead provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.



The Team Lead willl participate in day-to-day execution of advanced level technical activities.

  • Responsible for oversight, implementation, support, and maintenance of Computer Assisted Coding (CAC), Clinical Documentation Improvement (CDI), Health Information Management (HIM) and Epic solutions.
  • Oversee and participate in install of new applications, new components, and upgrades of existing applications such as 3M 360 Encompass, Epic, One Content. Configure application settings and validate configurations.
  • In conjunction with the manager, provide direction to a small team.
    • Oversee assignments and the work of team members.
    • Participate in planning the work, delegating effectively and following up with staff, to provide support and guidance.
    • Participate in the evaluation of team members’ level of performance, to provide performance management.
    • Participate in identifying training needs for team members.
    • Participate in staffing decisions and promotion of team members.
  • Assist Project Manager or Manager with project planning.
    • Participate in developing program priorities, resource requirements, project scope, and objectives.
    • Identify, analyze, and communicate risks and issues to project management.
  • Provide high-level customer support and service. Mitigate escalations of client incidents and issues.
    • Resolve issues through analysis and troubleshooting, vendor consultation, and utilizing other technical teams.
  • Identify highly complex, non-routine issues and recommends corrective action. Develop solutions for new system requirements. Provide expertise on design and planning, and ensure that appropriate technical designs are implemented.
    • Provide design review and/or code review, for efficiency and adherence to standards.
  • Assess issues and provide enhancements to existing systems. Proactively analyze systems to identify potential issues and identify solutions
  • Maintain a high level of technical expertise and business knowledge.
  • Supply technical expertise and business systems guidance to manager and team.
    • Assist in defining problems and objectives, describing the requirements, determining costs and benefits. Define technical issues as they relate to the business and the operational feasibility of the system.
    • Ensure that requirements are benchmarked against vendor offerings to facilitate solutions to business or operational problems.
  • Perform on-call, rotational end-user support, with monitoring activities and system health checks.
  • Performs other related duties as required.



  • Advanced level technical experience in Health Information Management (HIM) and Clinical Documentation Improvement (CDI)
  • Knowledge of Hospital Coding and Clinical Documentation Improvement processes and operations
  • Application implementation, updates and upgrades, troubleshooting, testing, and support experience.
  • Leading or mentoring others



  • Bachelors Or Equivalent t work experience
  • Certification in 3M 360 Encompass application and prior experience working with 3M solutions preferred
  • Certifications in Epic HIM modules: Hospital Coding, ROI-Release of Information, Deficiency Tracking, Identity. (Candidates that can demonstrate their ability to pass EPIC Certification in combination with relevant skills/experience herein will be considered)
  • Meeting all requirements for EPIC Certification is a condition of employment.


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 195584 


Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City