SENIOR APPLICATION ANALYST EPIC ELIGIBILITY

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than one hundred years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.
We are seeking a Senior Application Analyst with solid knowledge of eligibility workflows for our Epic team.
RESPONSIBILITIES INCLUDE:
•    Collaborate with operations and IT teams to understand and respond to needs.
•     Install new applications, new components, and upgrade existing applications. Configure application settings and validate configurations.
•    Analyze complex problems and identify solutions. 
•    Mentor and transfer knowledge to colleagues.
•    Determine how a new system, upgrade, release, or new component can best meet needs of users.
•    Perform a thorough evaluation of workflows, analyze business/clinical requirements, interpret end user requirements, and help client move towards optimal solution.
•    Prepare detailed requirements specifications and provide technical expertise in identifying, evaluating, and configuring systems and procedures that meet user requirements.
•    Create test plans and test new systems, version upgrades and any system modification. Document all outcomes of testing and serve as the support contact for the application.
•    Assist with defining go-live and rollout support schedule. Provide go-live, rollout, downtime support, assist with field support activities.
•    Participate in 24/7 on-call rotation.
•    Follow-up, troubleshoot and resolve problem tickets generated both internally and externally. Resolve critical issues independently as necessary. 
•    Write and maintain accurate and current documentation for supported applications. Create and participate in maintenance of training materials.
•    Work with our vendors.
 
REQUIREMENTS INCLUDE:
•    Bachelor’s degree or equivalent work experience.
•    Certification in an Epic module. 
•    Knowledge of Epic RTE, Epic Payer Platform, or solid eligibility workflow knowledge. 
•    Experience with payer plan reporting in Epic.
•    Application implementation, troubleshooting, testing, and support experience
•    Programming or other technical skills including logic analysis
•    Project management skills are a plus - (leading meetings, prioritizing, resolving conflict, maintaining issues list, and/or managing a project plan)
•    Reporting/business intelligence skills are a plus.
•    Strong analytical and problem-solving abilities
•    Professional communication, interpersonal and presentation skills
•    Strong Microsoft Office skills including Visio, Word, Excel, PowerPoint.

Preferred:
•    Epic Care Everywhere experience.
•    Experience with payer plan reporting in Epic.
•    Knowledge of Coverage Finder.
•    Project management skills, such as leading meetings, prioritizing, resolving conflict, maintaining issues list, and/or managing a project plan.
•    Reporting/business intelligence skills.

Meeting all requirements for EPIC Certification is a condition of employment.
Montefiore requires immunizations for COVID 19 AND flu. 
 

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 221655 Salary Range/Pay Rate: $92,235.00 - $122,980.00    

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.  

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

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