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MANAGER CLINICAL SERVICES

BRONX, NY, US


The Division of Substance Abuse of the Montefiore Medical Center is the largest medical school affiliated treatment program in the United States. Our program provides comprehensive substance abuse treatment along with on-site medical and psychiatric healthcare for over 4,000 patients. Under direction of the Operations Manager, this position coordinates and assists in the daily management of a large Opioid Treatment Program .The staff member must assist in ensuring the smooth operation of both the programs in accordance with Federal, State and local regulatory standards.

 

Job Responsibilities:

  • Participates in the daily management of the Opioid Treatment Program with a census of more than 1200 patients.
  • Review and address clinic staff on documentation that is due or overdue.
  • Assists in the coordination and review of all admissions, including intake paperwork, client assignments, etc.   
  • Participates in the development, implementation and enforcement of clinical policies, protocols and programs for Opioid Treatment Program Staff.
  • Assists in the review and management of incidents, loitering, incident reports, and patient noncompliance to ensure that all clinical issues are addressed. 
  • In conjunction with Site Director, hire, supervise, evaluate and train counseling staff.   Assist with annual reviews.
  • Assists in the monitoring of STARS reports, HERDS reporting and Lighthouse census management.
  • Assists in the management of fiscal operations, including supervising accounting clerks, collecting payments, meeting with patients who are fiscally non-compliant and cashing out.
  • Assists in the review and management of incidents, loitering, incident reports, and patient noncompliance to ensure that all clinical issues are addressed.  Meet with patients in IDCs and refer patients to Next Steps as appropriate, other higher level of care, or recommend for discharge.
  • Assist in the management of Kronos
  • Assists in the development of systems to collect, monitor and report required data to OASAS.
  • Participate in clinic case conferences, counselor training, CQI Committee and leadership meetings.
  • Assists in the management of facility issues and conduct required drills.
  • Assists in clinic staffing (vacation, counselor of the day, community tours, toxicology testing, backup counselor schedule, phone coverage, Saturday coverage, group schedule)
  • Act as Operations Manager in his/her absence.  This occurs daily from 2:30pm-6:00pm as there are two shifts at Port Morris.  The first shift is 6:30am-2:30pm.  This shift is 10:00am-6:00pm.

 

Qualifications:

  • Must be a Qualified Health Professional (QHP)
  • CASAC preferred
  • Spanish speaking preferred
  • Master’s Degree in Social Work, Mental Health Counseling, or related field required.
  • Candidate must possess good interpersonal, communication and group facilitation skills
  • Must be creative and able to work well in a collaborative team environment. 
  • Must be highly organized and able to work well independently. 
  • Must possess excellent decision making skills, and an ability to manage multiple projects.
  • Must possess the ability to communicate orally and in writing.
  • Knowledge of addiction treatment.  Must possess knowledge and experience with personal computers.  Must have experience with databases, including Excel. 
  • Preferred experience working with marginalized populations.

 

This is a 100% grant funded position

 

Department: Psychiatry and Behavioral Sciences Bargaining Unit: Non Union Campus: MOSES  Employment Status: Regular Full-Time Address: 804 East 138th Street, Bronx
Shift: Day Scheduled Hours: 6:30 AM-2:30 PM Req ID: 126601 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

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Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity