APPLICATION ANALYST-PACS / CLINICAL IMAGING SYSTEMS - 2021

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures, and new approaches to patient care, producing stellar outcomes, and raising the bar for medical centers in the region and around the world.

Montefiore employs 40,000+ individuals including our IT department of 700 employees focused on improving patient care through information technology. Our IT experts deploy new technologies, define new business processes, and provide stakeholders across the institution with the resources needed to meet their most difficult challenges. As a Montefiore IT employee, you’ll have ample opportunities to transform patient care, improve health outcomes and gain insight into the technical workings of one of the nation’s top academic medical centers.

We are seeking an Application Analyst to join our PACS / Clinical Imaging Systems team. This team is dedicated to the implementation and support of over 25 state of the art Clinical Imaging Solutions in the areas of Radiology, Ophthalmology, Nuclear Medicine and more.

• Must work on-premises a minimum of 2 days per week in our Bronx, NY county medical centers. Other on-site work may be required on an as-needed basis.
• Montefiore does not provide relocation / does not pay for relocation. 
• Montefiore requires immunizations including for COVID-19 and flu.

Responsibilities:

• Install new applications, new components, and upgrade existing applications. Configure application settings
• Provide go-live and rollout support
• Interface with users/clients across the Montefiore Health System. Support users on new applications, modules, and functionality
• Perform analysis of necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification
• Determine how a new system, upgrade, or new component can best meet the needs of the users: 
  • Analyze business/clinical needs and requirements
  • Interpret end user requirements, by fully discussing potential options, and help client move towards optimal solution
  • Evaluate the operational workflow that is applied to the system
  • Create system specifications from user requirements

• Create and execute test plans for new system implementations and upgrades to existing applications.
• Document all outcomes of testing
• Application implementation, troubleshooting, and support including triaging network / workstation / hardware related issues.
• Provide day-to-day operational support, advanced application troubleshooting support, and coordination of software modifications and updates. Recommend improvements & increase efficiencies and provide pro-active monitoring
• Provide 24 x 7 on-call coverage for user support on a rotating basis
• Provide on-site support within the Montefiore Medical Center hospitals and/or its’ affiliates (on-site, rotational support)

Required:

• Bachelor’s degree or equivalent experience
• IT experience in patient care settings / medical centers.
• Experience implementing, troubleshooting, testing and supporting PACS and/or clinical imaging systems
• Understanding of DICOM, DICOM RT, HL7, IHE and other health related standards
• Experience working with multiple operating systems, modalities and clinical systems
• Experience with medical center workflows and supporting medical center end-users up to and including leadership
• Knowledge of the workflows associated with Radiology and/or Ophthalmology
• Critical thinking skills
• Strong problem solving and analytical skills
• Strong interpersonal skills
• Eager to learn, exceptional listening skills
• Excellent written and verbal communication skills
• Excellent follow up skills, documentation skills and organizational skills
• Adaptability in a rapidly changing environment with competing priorities
• Ability to work independently with minimal supervision

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 214956 Salary Range/Pay Rate: $80,355.00  $107,140.00       

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.  

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

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