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Montefiore, the University Hospital for Albert Einstein College of Medicine, is one of healthcare’s most wired hospitals, widely recognized by the Hospitals & Health Networks' 15th annual Most Wired Survey for our adoption of technology to support clinical care and patient safety and privacy, infrastructure, business and administrative management, and the continuum of care.


Our experts deploy new technologies, define new business processes and provide stakeholders across the institution with the resources needed to meet their most difficult challenges. As a Montefiore IT employee, you’ll have ample opportunities to transform patient care, improve health outcomes and gain insight into the technical workings of one of the nation’s top academic medical centers.


The Network Control Center Specialist ensures the performance of the networks through the monitoring of network traffic, performance, and configuration. The Specialist is responsible for identifying network problems, isolating root causes, and initiating corrective action. The Network Control Center Specialist provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.


* EVENING SHIFT : 4:00 pm to 12:30 am



  • The NCC Specialist will monitor network traffic, performance, and configuration to optimize the operation of the network.
  • Identify network problems, isolate root causes, and initiate corrective action.
  • Review all data communications designs to fit within the current communications network and perform quality assurance reviews on the configuration.
    • Review network designs and hardware appropriate for the project.
    • Store completed designs in a central file location, ensuring they are available and accessible for use.
  • Build and burn in communications equipment in accordance with the approved Data Engineering designs.
    • Receive equipment from the project team for a build, testing the equipment and re-packaging it. Log equipment into CA Service Desk Manager
    • Work with the project team to integrate and test the equipment that was built, and burned onto the data communications network.
  • Integrate new equipment (switches, routers, controllers, access points, UPS’s etc.) into the Enterprise Management System, for remote management and monitoring.
  • Participate in the turnover function by reviewing the design plans to ensure they match the final implementation and confirm that all equipment is entered into the Remedy system.
  • Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and support personnel to identify problems and resolve them remotely when possible or physically when required.




• 2+ years of experience in the troubleshooting and repair of Ethernet and IP networks

• Strong skills maintaining wireless network, familiar with Cisco Prime, Access Points 1240, 3500, Aruba Airwave, Clearpass, AP225 and 325

• Knowledge of optical transport preferably Ciena 6500 platform

• Knowledge of the technologies:

  • MPLS
  • IP Routing
  • OSPF
  • BGP
  • Spanning Tree
  • DWDM
  • VOIP

• Strong skills maintaining wireless network, familiar with Cisco Prime, WLC 5508, WISM, RAP, Aruba Airwave and Clearpass

• Strong knowledge using network management  tools to monitor and analyze with Solarwinds, Spectrum, UIM, NetMRI, Infoblox

• Experience setting up packet  trace  and trace analysis using Omnipeek and Wireshark with strong analytical problem-solving skills

• Thoroughly document changes and incidents in Service Manager, trouble ticketing system


Hardware: Ciena 6500/5100, Cisco Nexus, 7K and 92300Y, 6500, 4500, 9500, 9400, 5500, 3110; Avaya/Nortel 5650, 5220; Passport, AP 3500, 1240, 235, 325, 335, 515; RAP 205, 300; Cisco Controller 4400 and 5500; Aruba Controllers 7030, 7210, 7240; Juniper MX; QFX 100008, EX4300


Network Management Tools: CA Service Assurance, Spectrum, UIM, Solarwinds, NetMRI, Prime, JDM, Aruba Airwave, Clearpass


Other Qualifications:

• Strong verbal and written communication skills

• Excellent customer service focus

• Work well as part of a team and independently with minimal supervision

• Must be able to travel using own car to local office sites

• Required off-hours work for system changes and problem support



Bachelor's Degree OR Relevant job experience

Certifications: CCNA, preferred CCNP



Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 4 PM-12:30 AM Req ID: 103515 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City