Office Coordinator II provides support to Managed Care Team to ensure effective resoluon of Accounts Receivable.


  • Review trends related to all payers for reporting and resolution with Manager
  • Assist in special projects as assigned
  • Review, collect, and analyze data from various systems
  • Daily responsibilities will include assisting Billing Reps, respond and resolve A/R questions
  • Training and dissemination of work
  • Managing and distributing paper claims, correspondence, and checks
  • Produce Excel and EPIC reports. Maintain logs and reports
  • Guide new and existing staff with various system and website, Charge corrections
  • Call Carriers and patients as needed
  • Develop appeals letters
  • Research/Investigate Payor Policies
  • Mailing of Appeals
  • Follow up on mailed appeals
  • Reporting on outcomes
  • Trending Payor denials
  • Assess Workqueue volumes reporting unusual inflows



  • High School Diploma or equivalent required, some college preferred
  • A minimum of 3 years experience in Physician Billing Operations is required
  • A minimum of one-year experience in physician billing within a hospital setting required
  • Excellent verbal and written communication skills required
  • Must be an independent, detail oriented individual with strong interpersonal skills and understanding of basic mathematics
  • Ability to manage several projects simultaneously and coordinate the activites of other clerical staf
  • Must be proficient in of MS Word, Excel.
  • Must have excellent knowledge of EPIC
  • Must display good judgment skills


Department: Professional Services Bargaining Unit: 1199 Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Executive Boulevard, Yonkers
Shift: Day Scheduled Hours: 7:30 AM-4 PM Req ID: 216847 Salary Range/Pay Rate:   $31.33 


For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.


To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here


Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us. 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



N/A; #LI-VK1 

To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity




Nearest Major Market: Yonkers
Nearest Secondary Market: New York City