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Montefiore Medical Center has redefined healthcare. Through our multidisciplinary approach, we are able to provide access to a wide variety of medical specialties for a full range of clinical services, ensuring seamless coordinated care for our patients. This unique team approach infuses camaraderie among physicians, nurses and other specialty care providers. Our EMR platform, Epic, supports our collaborative team-oriented environment and contributes to our becoming one of the nation's premier healthcare systems.


The Application Analyst will provide technological consultation and assistance to users of the Clinical Ancillary Information Systems including, but not limited to, the following:

  • Analysis of user needs and requirements;
  • Application installation and testing;
  • Application problem resolution;
  • Writing user documentation;
  • Server maintenance
  • Management report creation.


General Description:

  • Interface between the departmental users/clients and the various divisions of IT.
  • Provide day-to-day operational support for Clinical Imaging solutions (including radiology, ophthalmology and others) and PACS applications in a rapidly changing environment.
  • Triage network/workstation/hardware related issues.
  • Coordinate modifications and updates to the PACS application and the other applications/systems provided and or supported by the Clinical Imaging Team.
  • Support of over two dozen state of the art systems and applications
  • Provide advanced application troubleshooting support for systems/applications provided and or supported by the Clinical Imaging Team.
  • Recommend improvements and increase efficiency of the PACS and the other systems/applications provided and or supported by the Clinical Imaging Team.
  • Assist with coordination of vendor activities including hardware and software installation.
  • Test new systems, version upgrades, interfaces and other system modifications.
  • Provide pro-active monitoring of the applications/systems provided and or supported by the PACS Team.
  • Maintain accurate and current documentation regarding systems/applications provided and or supported by the PACS Team.
  • Provide 24 x 7 on-call coverage for user support on a rotating basis.
  • Rotational commute/travel throughout all facilities.



  • Bachelor’s degree in Computer Science, Health Informatics, or a related field. Experience will be considered in place of a degree
  • IT experience in patient care settings / medical centers / healthcare
  • Strong technical skills; strong problem solving and analytical skills
  • Prior PACS and/or clinical imaging systems experience is preferred
  • Knowledge of workflows associated with Radiology and/or Ophthalmology is preferred.
  • Understanding of DICOM, DICOM RT, HL7, IHE and other health related standards is preferred
  • Experience working with multiple operating systems, modalities and clinical systems is desired
  • Ability to analyze data and make recommendations
  • Eager to learn; exceptional listening skills
  • Excellent written and verbal communication skills
  • Excellent interpersonal and follow-up skills.
  • Ability to work independently with minimal supervision as part of a larger team
  • Must be able to multi-task effectively
  • Provide on-call coverage for user support on a rotating basis


Our Clinical Ancillary Systems team consists of skilled IT healthcare talent that has experience in implementing, supporting and upgrading many clinical applications that provide critical information for diagnosing and treating patients. These include, but are not limited to: Radiology Information Systems, RIS (including EPIC Radiant), Laboratory Information Systems, LIS (including EPIC Beaker), Cardiovascular Information Systems, CVIS (including EPIC Cupid), Picture Archive and Communication Systems (PACS) and many others that help Montefiore effectively share information and provide high-quality care. The technical team is comprised of 40+ people at various levels in Application Analyst, Team Lead, Technical Lead and Manager positions. Together, they are focused on supporting the way we share patient information across clinical providers and business systems users, with the goal of making each patient’s experience seamless and patient-centered.


Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS  Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 104098 


Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 



To heal, to teach, to discover and to advance the health of the communities we serve.

To be a premier academic medical center that transforms health and enriches lives.

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity